Communication ethics

• Thoughts +behavior=ethics

• Begin with greetings.

• Greeting is one of the basic functions of communication and triggers positive conversations. It helps us connect to people at a more personal level. A hello can make friends of two strangers, it can bring a smile to someone who is alone. A hello can change how we feel about a person, place and ourselves Why should we greet each other?

• A very unusual question, isn’t it? Ever since we were born, we have been asked to say Good Morning or Good Evening to people, Good Night to our family when we sleep. We are asked to wish someone a happy birthday or Merry Christmas. The greetings are so ingrained in our minds that not many of us ponder over the question why should we greet each other?

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• Why should we greet each other?

• To understand this, it is important for us to first know, how we feel when someone greets or wishes us.

• A hello

• Greetings start with a hello. Who would have known a small word like this can have a very big impact on someone’s life. A hello can make friends of two strangers, it can bring a smile to someone who is alone. A hello can change how we feel about a person, place and ourselves. Notice it when someone says it to you and say it back!

• Mornings and Evenings

• When someone says a good morning or a good night, even if our day wasn’t good, or hasn’t started well, it’s a wish hoping that the good is yet to come. And our mood automatically lightens up a bit. Not able to relate? Next time, wish someone a very good morning with a smile, see how it changes their day.

• Birthdays and Anniversaries

• When someone wishes us a happy birthday, we feel special. After all, we were born years ago on the very same day and knowing that we are a good person, it feels brilliant to know that people remember it too! It is kind of an acknowledgment of the fact that they are happy that we were born. Similarly, we feel blessed when someone wishes us happiness on our anniversaries, we feel cared for, don’t we?

• Festivals and events

• You remember how you trick or treat on Halloween and be merry on a Christmas? It is because festivals are when all of us come together to celebrate happiness that comes from each other, we celebrate one another and in turn celebrate life! When someone says a Happy Diwali to you, it means they wish happiness and prosperity for you.

• All this and it brings us back to our question. Why do we greet each other? To make someone happy, to let our loved ones know that they are cared for, to let someone know that they are the best person we know, to make someone feel better and to wish lifelong prosperity from our hearts. The answer seems simple now, doesn’t it?

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• Why is it important to greet?

• The Importance of Greeting Customers. ... Such greeting can be so powerful that it can even turn your frown in to a smile and drastically put you in a good mood. Greeting is one of the basic functions of communication and triggers positive conversations. It helps us connect to people at a more personal level.

• When someone greets you and says, “Hello”, you will probably respond with your own greeting. Even in your worst mood, when someone greets you with a genuine smile and sincerity, most probably you will acknowledge the greeting and respond appropriately. Such greeting can be so powerful that it can even turn your frown in to a smile and drastically put you in a good mood.

• Greeting is one of the basic functions of communication and triggers positive conversations. It helps us connect to people at a more personal level. Especially for strangers, greeting someone before initiating a conversation is a must if you don’t want to get a nasty stare or a negative response. A warm, genuine, and sincere greeting can cause even a stranger to open up, break down defensive walls, and be comfortable.

• Confident: Confident to trust or have faith in someone or something. You'll communicate more effectively: Confidence allows you to speak concisely and with clarity. Professionals who communicate with confidence can convey what they want to their clients and co-workers in a clear and efficient manner. Effective communication is critically important for career advancement. Other doubts and fears people can have are believing they will sound stupid. This could be subject related or even concerns about their tone of voice. Having the self-confidence to speak out, understand others' and have effective communication skills enable you to excel in your work and social interactions. Tips for Appearing Confident:

• Communation skills and its importance

• Stable and clear voice tone. You may need to practice, but speaking in a clear voice without whispers or stammering conveys self-assurance.

• Making eye contact. ...

• Listening to others. ...

• No attacks or threats. ...

• Speak from the heart. ...

• Look for win-win solutions. ...

• Use humor. ...

• Express Gratitude.

• Thoughts And Behavior Realationship: 

• The way we think about something affects the way we feel about it. Our thoughts and feelings influence our behaviors, choices, and ultimately, outcomes.” Also connected to our thoughts and feelings are behaviors. Behaviors are our actions or the ways in which we present ourselves to others Thoughts and emotions have a profound effect on one another. Thoughts can trigger emotions (worrying about an upcoming job interview may cause fear) and also serve as an appraisal of that emotion (“this isn't a realistic fear”). In addition, how we attend to and appraise our lives has an effect on how we feel. Feelings are emotions such as happy, sad, mad, frustrated, surprised, anxious, etc.  They can be experienced in varying degrees of intensity and usually have a physical sensation attached.  For instance, people will describe anxiety as having butterflies in their stomach.  If someone is angry they may feel tightness in their chest.  Feelings are something we all experience and it is important that they be expressed.  And, there is no such thing as a “bad” feeling.  Feelings are needed because they serve a purpose.

                                         Thoughts feeling and behavior realtionship                                

• Behaviors are simply the actions we take.  We choose how we are going to behave.  Behavior can be classified as right or wrong, healthy or unhealthy, appropriate or inappropriate.

• Our thoughts create our feelings and our feelings drive our behavior.  Let’s take a simple example.  If I like being outside near water and enjoy swimming, the thought of going to a pool makes me feel happy.  These thoughts and feelings are going to lead me to plan activities that include swimming.  However, if the thought of being near water scares my friend, she will avoid swimming.  The same experience (swimming) viewed differently by each of us (thoughts) causes different emotions (happiness or scared) which leads to different behaviors (going to the pool or not).  Neither one of us is right or wrong.  We simply have differing ideas about what is fun (or not)

• If you find you keep making the same decision over and over again, take some time to ask yourself what are you feeling.  Identify the emotion.  If you are angry, slow down and pay attention to what you are saying to yourself.  What is your self-talk?  What are you thinking about the people in that situation?  What are your beliefs?  What are your values?  Once you can recognize your thoughts, you can determine if those thoughts are realistic.  Perhaps your thought is exaggerated or clouded by past experiences.  Try changing your thought to be more objective, more evidence-based.  Chances are when you change your thoughts, even a little, it will impact your emotion.  That impact may simply be to reduce the intensity of the emotion.  For some people this may be enough of a change to impact the choices they make.

• There is a saying that insanity is doing the same thing over and over again and expecting a different result.  Insanity may not be the best word choice but it does make the point that continuing a certain behavior and expecting a different outcome will definitely lead to frustration and unhappiness!  Challenge yourself to be more aware of what you are telling yourself.  You might find that you do have the power to change behavior simply by adjusting what you think.  Give it a try and let me know what happens!